Restaurants and shops at Ponce City Market begin reopening Friday, May 22, for dine-in service and in-person takeout and retail purchases, including chef Hector Santiago’s El Super Pan. Santiago’s counter-serve Latin American sandwich shop reopened for takeout Wednesday, with full service dining set to begin this Friday. Chef Anne Quatrano confirmed to Eater Atlanta W.H. Stiles Fish Camp will also resume limited dine-in service on May 22 inside and on the patio, offering food packaged as if for takeout.
Nine Mile Station, RFD Social Club, and Skyline Park reopened earlier this month on the rooftop of the market. According to the press release, additional shops, food stalls, and restaurants are expected to reopen over the next two weeks.
Ponce City Market and its central food hall temporarily closed to the public in mid-March due the COVID-19 pandemic, with some food stalls offering curbside takeout throughout the statewide shelter-in-place order. Curbside pickup and delivery continues for the foreseeable future at the market.
Owner Jamestown Properties is apparently working to assist shops and food stalls at Ponce City Market with setting up contact-free payment and mobile ordering options for customers to use. It’s part of Jamestown’s $50 million reopening plan, meant to provide financial assistance to businesses at its properties throughout the U.S. in reopening and meeting mandatory COVID-19 safety expenses.
Keeping staff and patrons safe at the sprawling 2.1 million-square-foot former Sears warehouse during an ongoing pandemic will likely prove challenging. Jamestown now requires all Ponce City Market employees to wear masks and encourages people shopping or dining at the market to wears masks or face coverings, especially while indoors. Hand sanitizer will be available to the public throughout the market, and all common surfaces, elevators, and restrooms and frequent touch points, like door handles, switch plates, and table tops, will be regularly sanitized.
Signs have been installed throughout the market in order to remain in compliance with state-mandated social distancing requirements, and restaurants must continue to follow the governor’s 39 COVID-19 safety guidelines. Jamestown plans to discourage large groups of people from gathering, including breaking up crowds not following the property’s social distancing rules. It’s unclear whether Jamestown is using private security or the Atlanta Police Department to handle any crowd control issues.
“Ponce City Market will be managing the flow of visitors and has created one-way entrances/exits from the Central Food Hall,” a representative for Jamestown tells Eater. “Property Management is supporting the design and build-out of restaurants choosing to continue curbside pick-up programs, and valet is resuming with a number of precautions and safety measures in place.”
As for how individual restaurants inside the central food hall plan to handle dining safety during the ongoing pandemic, Quatrano tells Eater they have removed nearly half the seating inside the seafood restaurant and on its patio. Staff will sanitize all surfaces every 30 minutes, and diners are being asked to wear masks when entering and exiting the restaurant or not eating or drinking.
“We have cut back the menu to accommodate safe distancing of staff working in the restaurant, implemented disposable, single-use menus, we have a company deep cleaning and sanitizing at night, and, of course, our staff has been re-trained on food safety and are masked and gloved,” Quatrano says. “For the foreseeable future we will be packaging all food as if ‘to-go’ and anticipate much will be consumed in various places on premise.”
Food stalls and restaurants confirmed reopening for dine-in service:
The Rooftop now open
Bellina Alimentari opens for dine-in service May 22. Hours are 12 p.m. to 8 p.m.
El Super Pan reopening May 22
Lucky Lotus juice bar reopening May 22
W.H. Stiles Fish Camp reopening for limited dine-in service May 22
Batter Cookie Dough reopening May 28
Most food stalls are open for curbside takeout and delivery. Check individual businesses for updates and reopening plans inside the central food hall.
Jamestown Properties purchased Ponce City Market in 2011, transforming the historic building into the largest adaptive-reuse complex in the Southeast. Nearly a decade later, Ponce City Market now includes some of the city’s priciest apartments, creative and tech studios, a number of high-end retail shops, and a large central food hall offering restaurants and stalls from some of Atlanta’s most well-known chefs.
Update, May 21, 11:30 a.m.: This story has been updated with new information from chef Anne Quatrano regarding W.H. Stiles Fish Camp.
Update, May 21, 12:45 p.m.: This story has been updated with information from Jamestown Properties regarding crowd control and valet services.
Stay home if sick. Check the Georgia Department of Public Health website for guidance and updates on the latest number of reported COVID-19 cases. Numbers are now updated three times a day.